Description
As older workers delay retiring and younger workers are entering the workforce, the work environment has become a valuable patchwork of varying perspectives and experiences. While having various cultures in one workplace can present communication problems and conflicts, the benefits of such variety typically outweigh the challenges.
The Generation Gaps course will help participants understand the various generations present at work and the value that ideas and suggestions from both young and older workers bring. Learning how to deal with the Generation Gaps at work can help an organization thrive in the marketplace creating better leaders and co-workers.
Topics Include:
- History
- Traditionalist
- Baby Boomers
- Generation X
- Generation Y (Millennials)
- Differentiations Between Generations
- Generation Z
- Finding Common Ground
- Conflict Management
